Privacy policy

Privacy Policy

Effective Date: May 2026

Taste Factory values your privacy and is committed to protecting your personal information when you visit our website or purchase products from our online store.

This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details

  • Order history

  • Device and browser information

  • IP address and website usage data

How We Use Your Information

Taste Factory uses customer information to:

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve website performance and customer experience

  • Prevent fraudulent transactions

  • Send promotional offers, discounts, and marketing communications

Customers may unsubscribe from marketing communications at any time.

Payment Security

All payments are processed through secure payment gateways. Taste Factory does not store complete debit/credit card information on its servers.

We take reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website traffic and shopping behavior

  • Enhance user experience

By using our website, you consent to the use of cookies.

Sharing of Information

Taste Factory does not sell or rent customer information to third parties.

We may share information only with trusted third-party service providers involved in:

  • Payment processing

  • Shipping and logistics

  • Website hosting and maintenance

  • Marketing and analytics services

  • Legal or regulatory compliance

Data Retention

We retain customer information only as long as necessary for:

  • Order processing

  • Customer support

  • Legal and accounting requirements

  • Business operations

Your Rights

Customers may request to:

  • Access their personal information

  • Correct inaccurate information

  • Request deletion of personal data

  • Opt out of marketing communications

Requests can be made using the contact details below.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. Taste Factory is not responsible for the privacy practices of external websites.

Policy Updates

Taste Factory reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.

Contact Us

For questions regarding this Privacy Policy, please contact:

Taste Factory
Email: info@tastefactory.uk
Website: www.tastefactory.uk
Phone: +92 326 8394191
Address: 134 Bahadurabad Rd No. 11, Bahadur Yar Jang CHS, Karachi, Pakistan